Privacy Policy
APUS SEO, an independent SEO agency (hereafter referred to as “APUS SEO” or “we,” “us,” or “our”), has established this Privacy Policy to affirm our commitment to safeguarding your privacy and the information you entrust to us. This document details how we handle Personal Information—information that can identify you either directly or indirectly—that you provide or that we gather from you through our website, as well as through any associated websites and mobile applications that we own, operate, or control (collectively referred to as the “website”). These practices are applicable when you utilize our web and mobile services (collectively termed “Services”). Your use of our website and Services is governed by this Privacy Policy, which forms part of, and is incorporated by reference into, our Terms and Conditions.
In this Privacy Policy, APUS SEO acts solely as the controller, meaning we are the primary entity responsible for managing your Personal Information in accordance with this policy. This Privacy Policy does not extend to cases where we act as a processor or service provider on behalf of our business clients. If you need details about the privacy practices of an APUS SEO business client or their affiliate, please contact that business client directly. We are not liable for the privacy or data security measures of our business clients, which may vary from the provisions of this Privacy Policy.
What Information We Collect
As an SEO company, we collect the following types of personal information to efficiently deliver our services:
- Name and Surname: To personalize our communications and ensure we can identify individual client accounts.
- Email Address: For sending updates, information about our services, and responding to inquiries.
- Phone Number: To contact you for customer service purposes or to discuss your SEO needs and our services.
How We Use Your Information
Your personal information is used in the following ways:
- To provide and improve our SEO services tailored to your needs.
- To communicate with you about your account and respond to your requests.
- For internal business purposes, such as data analysis, audits, developing new products, enhancing our services, improving our website, and identifying usage trends.
- To comply with applicable laws, regulations, and legal processes.
Sharing of Information
We may share your personal information with:
- Service providers and partners who assist us in meeting business operations needs and deliver our services. These include hosting, email communication, and customer service providers, who are all obligated to protect your information.
- Affiliates and subsidiaries for purposes consistent with this Privacy Policy.
- Legal authorities when required by law or to protect our rights or the safety of others.
We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.
Data Protection
At APUS SEO, we prioritize the security of your personal data. We employ advanced technical and organizational measures to protect your personal information from unauthorized access, alteration, misuse, or destruction. Our security strategies include:
- Encryption: We use strong encryption technologies to secure data during transmission and while it is stored on our servers.
- Access Control: Access to personal data is strictly limited to personnel who need the information to perform their job functions. We regularly review access permissions to ensure they are appropriate.
- Security Audits: Regular security audits are conducted to assess and improve our protective measures. This includes working with external security experts to identify vulnerabilities.
- Incident Response: We have established protocols to respond to data breaches or security incidents promptly. In the case of such events, we will take immediate steps to mitigate any potential harm and will inform affected individuals in accordance with applicable laws.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Whenever you visit our website, our web server automatically collects information through cookies, web beacons, and other tracking technologies (collectively, “cookies”). Cookies are small text files placed on your computer or mobile device when you visit a website. They help remember details about your visit, making subsequent visits more convenient and making the website more user-friendly. Some cookies (session cookies) are deleted when you close your browser, while others (persistent cookies) remain to recognize you on your return to the website.
Types of Cookies Used on Our Website:
| Cookie Type | Description |
|---|---|
| Essential Cookies | These cookies are crucial for the website to function properly, allowing you to navigate and use features. Without them, the website may not perform smoothly, and we might not be able to provide the website or certain services or features you request. For instance, they are used to keep you signed in, monitor inactivity, and for troubleshooting and security. |
| Analytics Cookies | These cookies help us understand visitor behavior on our website, such as how many visitors we have, how often they visit, and which pages they view most frequently. We use Google Analytics for this purpose. For more information about Google Analytics, visit Google’s privacy page. |
Purposes for Using Cookies:
- Ease of Use: To simplify and enhance your interaction with the website.
- Performance Improvement: To analyze and improve website performance.
- Security: To ensure the security and integrity of our website.
- Personalized Content: To store your preferences, default language, device and browser information, and usage levels to identify you across devices and tailor content specifically to you.
Managing Cookies:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Disabling cookies might limit your ability to use certain features of the website. On mobile devices, you may manage cookies through your device settings. Remember, cookie preferences are specific to the browser and device, so if you delete cookies from your browser, you may need to reset your preferences.
Your Privacy Rights
As a user of APUS SEO, you are entitled to several rights concerning your personal data. These rights include:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If you believe any of the personal data we hold is incorrect or incomplete, you have the right to request that we correct or update it.
- Right to Erasure: You can ask us to delete or remove personal data when there is no compelling reason for its continued processing.
- Right to Restrict Processing: Under certain conditions, you have the right to restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive, in a structured, commonly used, and machine-readable format, personal data that you have provided to us if the processing is based on your consent or a contract and carried out by automated means.
- Right to Object: You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.
- Right to Withdraw Consent: If you have given consent for specific data processing activities, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us directly at the contact information provided on our website. We will respond to your requests in accordance with applicable data protection laws.
How to Exercise Your Rights:
If you wish to exercise any of your rights, please send a detailed request to [email protected]. Be sure to include sufficient information that allows us to properly identify you and process your request. We may also require additional information to verify your identity before we proceed with your request.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. If we make significant changes, we will notify you through our website or by email, highlighting the changes made.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Email: [email protected]
We value your privacy and are dedicated to protecting your personal information while providing you with top-tier SEO services.
Effective Date: May 2, 2024
